Help Center
Are Simply Delish products ORGANIC?
We are not currently pursuing organic certification for our desserts. Our top priority is to invest in high quality desserts with the best ingredients from around the World to ensure that their standards are in line with Simply Delish brand values.
Can you freeze the Black Cherry Jel and not harm the BC30 PROBIOTIC benefits of the product?
Freezing should have zero impact on the spores. The counts should not be different. It is safe to freeze the Jels.
Check out our Blog Post: The Importance of Your Gut Health
Can you tell me if the CITRIC ACID in your Jel are derived from corn?
Yes, the citric acid is derived from corn and it is GMO-Free/NON-GMO Verified.
Do you ever check the potassium content in the Jel?
Natural Pudding Vanilla and Strawberry – contains ZERO potassium.
Natural Pudding Chocolate – contains: 0.09 g per serving
Natural Jel Desserts – contains: 0.27 g per serving
Do you know how much vitamin K1 or K2 is in this product?
THERE IS ZERO VITAMIN K in any of our products.
Do you use any high fructose corn syrups in your product?
We do not use any high fructose corn syrup in our range of desserts. The only natural sweetener in all our products are Stevia & Erythritol. High Fructose Corn Syrup is derived from corn syrup that is processed from corn and high in sugar and carbs. Scientists have found that excessive intake of Fructose may lead to metabolic disorders.
Do you use CARRAGEENAN in your Jels?
Simply Delish uses the highest quality carrageenan that is NON-GMO Project Verified. The Carrageenan is made from natural seaweed that is a vegan, plant-based ingredient. Carrageenan is essential to our vegetarian, vegan, halal, kosher consumers looking for food options around the world. Our carrageenan is made from red seaweed that is sustainably grown and harvested by family farmers from oceans around the world. It is one of nature’s perfect stabilizers and thickeners.
Carrageenan is used to improve the mouth-watering texture, yummy taste, and beautiful appearance of many foods around the world including our delicious Jels.
Check out our Blog Post: Carrageenan: Facts, Safety, and Benefits.
Do your products contain MSG?
There is no MSG in our range of desserts as Simply Delish is NON-GMO Verified.
Do your products contain SOY?
Our Jels and puddings do not contain any soy.
* Please note that as of January 2020 we have changed the formulation of our pudding. We have removed Soy Lecithin and replaced it with Sunflower Lecithin. When purchasing the pudding please review the pack to determine if you have the old packaging or new packaging as there might still be old packaging in the market until it sells out.
Does the product contain DAIRY?
Our desserts are 100% dairy-free and our manufacturing facility is audited by the Kosher and Halal bodies to confirm they are dairy-free & meat-free.
Our manufacturing facilities follow strict regulations and product safety programs, which include regularly conducting U.S. FDA-grade cleanings as well as testing to prevent cross-contamination to ensure all our products are peanuts, tree nuts, fish, shellfish, sesame, and kiwi.
We have the following cleaning, sanitation & allergen measures in place to prevent cross-contamination:
- Allergen ingredients are stored separately.
- We use dedicated utensils and sieves for allergen lines.
- We have cleaning and sanitation methods in place to ensure all areas are properly cleaned.
- After cleaning and sanitation, machinery and surfaces are swabbed to check for any trace of allergens.
- We run sample allergen tests to ensure that products are allergen-free.
Does the product contain GLUTEN?
Our Products are completely gluten-free. We have completed testing to ensure they meet FDA’s requirements for “Gluten-Free” and Simply Delish meets the World’s highest standards of Gluten-Free by being able to sell in Australia, which has the strictest legislation regarding “gluten-free” claims.
Check out our Blog Post: 5 Tips on Living with Celiac Disease.
Does the product contain NUTS or could there be cross-contamination?
All our Simply Delish products/ingredients do not contain any tree nut/peanut-free. That includes all other products manufactured in our manufacturing plant.
Our manufacturing facilities follow strict regulations and product safety programs, which include regularly conducting U.S. FDA-grade cleanings as well as testing to prevent cross-contamination to ensure all our products are 100% free from peanuts, tree nuts, fish, shellfish, sesame, and kiwi.
We have the following cleaning, sanitation & allergen measures in place to prevent cross-contamination:
- Allergen ingredients are stored separately.
- We use dedicated utensils and sieves for allergen lines.
- We have cleaning and sanitation methods in place to ensure all areas are properly cleaned.
- After cleaning and sanitation, machinery and surfaces are swabbed to check for any trace of allergens.
- We run sample allergen tests to ensure that products are allergen-free.
Does the SODIUM come from the various ingredients or do we add salt in – if we add salt what salt do we use eg: table salt?
In the Jel, the salt content comes from the seaweed setting agent that we use. In the puddings, we use phosphate emulsifying salt which can be found in all instant pudding desserts and is derived from the phosphate rock in the earth. No table salt is used in our products.
Does your product contain DEXTRIN?
Yes, some pudding flavors do contain Dextrin. We use sugar-free Dextrin in our products derived from corn.
Banana, Strawberry, and Vanilla Pudding contain Dextrin. Chocolate Pudding does not contain any Dextrin.
Does your product contain dye’s?
All our products are dye free. Simply Delish desserts use only natural flavors & colors and are dye free. All our natural flavors and colors are manufactured from actual fruits and vegetables in an FDA certified plant.
Does your product contain MALTODEXTRIN?
No, Simply Delish do not add Maltodextrin as an ingredient in our range of desserts.
However, we have reached out to our manufacturers of our natural flavors and natural colors and they confirm that as part of the manufacturing process they need to use a very small percentage of maltodextrin as a carrier when producing some of the natural colors and natural flavors, which are non-GMO Verified. Simply Delish products are tested by world class third-party laboratories to ensure our range of desserts do not spike insulin levels and are free from the common allergens ( Peanut, Tree Nuts, Sesame, Wheat, Dairy, Egg, Soy and Fish).
Does your product contain PLANT-BASED SOLUBLE FIBER?
Yes, some pudding flavors do contain plant-based soluble fiber that is sugar-free and derived from corn.
I am wondering if fruit can be added to Simply Delish Jel as it can be to Jello.
Yes, you can add whole pieces of fruit to the Jel. If you are adding fruit juice just make sure you keep within the exact measurements and you should be fine. Also, avoid adding high acid fruit/juice such as lemon or pineapple as this will prevent the dessert from setting.
If you are using fruit juice please make sure the 1 1/3 cup is heated to boiling temperature or the Jel will not set.
I see the total carbs, the dietary fiber, and the sugar alcohols. It says 10g total carbs per serving on the pudding Is this the amount of carbs left after already subtracting fiber and sugar alcohols.
The carbs on the our Simply Delish pudding states 10g total carbs per serving. The 4g net carbs is determined by subtracting fiber and sugar alcohols form the total carbs
I see there is Starch in your pudding. What is it derived from?
The starch is derived from maize/corn, is NON-GMO Verified, allergen free and suitable for Vegan, Kosher & Halal consumers.
I’m allergic to ASPARTAME, can you tell me what artificial sweetener you use in your deserts, please.
The entire Simply Delish product range is blended with only natural sweeteners and do not contain artificial sweeteners like aspartame, saccharin, acesulfame, neotame, and sucralose.
Is Simply Delish range of desserts completely Sugar-Free?
Yes, our entire range is sugar-free. We source the highest quality Stevia Blend that is a natural plant-based, NON-GMO Project Verified sweetener which offers a new era of great taste with a sugar-like sweetness so you can crave our delicious puddings and Jels.
Check out our Blog Post: What is Stevia: Benefits, Facts, and Uses.
Is Simply Delish range of desserts VEGAN?
Yes, our entire Range is 100% Vegan. We do not have any animal, fish, or dairy ingredients in our range of desserts.
We are also Plant-Based! Check out our Blog Post: Plant-Based vs. Vegan: What’s the Difference?
Is the calorie indication on your package correct? Does it include milk calories as well? The milk portion has more calories than what you indicate the pudding portion calorie is. Or should one still add the milk portion on top of that?
When working out calories or macros of the product please take into account the calories/macros of the milk/milk substitute you are using. The packaging nutritional table is the dry ingredients or if mixed with water.
Is there any cross-contamination or shared lines with any of your Jels or Puddings with these allergens: peanuts, tree nuts, fish, shellfish, sesame, and kiwi.
Our manufacturing facilities follow strict regulations and product safety programs, which include regularly conducting U.S. FDA-grade cleanings as well as testing to prevent cross-contamination to ensure all our products are peanuts, tree nuts, fish, shellfish, sesame, and kiwi.
We have the following cleaning, sanitation & allergen measures in place to prevent cross-contamination:
- Allergen ingredients are stored separately.
- We use dedicated utensils and sieves for allergen lines.
- We have cleaning and sanitation methods in place to ensure all areas are properly cleaned.
- After cleaning and sanitation, machinery and surfaces are swabbed to check for any trace of allergens.
- We run sample allergen tests to ensure that products are allergen-free.
The Jel states 0 net carbs yet the back of the package states 4 carbs. Please explain?
The carbs stated on the packaging of our Simply Delish Jel show 4g total carbs, but those carbs are derived from 4g Sugar alcohols. Once you take off the sugar alcohol, the total amount of carbs is 0g Net carbs (as is stated on the packaging).
Please note that our old packaging did not show sugar alcohol in total. We have updated our entire range to show the sugar alcohols. This should be hitting the shelves soon. Please visit the Jel section and below to view the new image of the updated nutritional panel.
What are the “EMULSIFIERS” used?
In our Puddings, we use Sunflower Lecithin as an emulsifier to make an allergen-free claim. Our Jels do not contain any emulsifiers.
What are the calories for each product?
The Jel is only 6 calories per serving.
The pudding is around 25 calories per serving.
What is the PHOSPHORUS content of your Jels and Puddings?
Phosphorus content of jels is less than 20mg per serving.
The puddings contain approximately 178mg per serving.
